Yamaha Technical Academy is our Global Education System, where we develop Dealer Staff Training Programs worldwide. We have designed the programs on unique and unified global standards so that our esteemed customers can experience premium and consistent services at Yamaha network, anywhere, anytime.
Further, we have YTA Zonal training centers, covering 2000+ service network & have trained 8000+ technicians in India aiming to provide exceptional services through developing world-class maintenance & repair skills and creating professional technicians. This is in line to our customer-centric approach for Quick Repair, Quality Repair & Economical Repair including Time Commitment.
Professional service skills to build up an excellent relationship with each customer
The YTA is a global technician training program based on its unique and unified global standards, focused on the One to One Service principle.
The National Technician Grand Prix (NTGP) is one of the highest peaks of YTA education organised in several regions throughout the world. Elite winners from each nation gather on to compete at the “World Technician Grand Prix (WTGP)”.
In 2010, Yamaha India became part of NTGP and with every passing year, participation increased tremendously that shows the interest of technicians. The contest was designed to assess the skills of technicians in the areas of “proper service knowledge”, providing service that “communicates the image of the Yamaha products” and providing amiable customer service.
The World Technician Grand Prix (WTGP) holds World Championship once every two years and previously held its 7th Championship in 2016. This Championship inculcates higher level of motivation and produces superior technicians on a worldwide scale who will have active long-lasting careers at Yamaha.